Terms of Service

1. Acceptance of these Terms

KaDo is a digital-gifting service ("KaDo", "we", "us"). By using the service — the website, the gift builder, reveal links, the Telegram Mini App, or a merchant integration — you agree to these Terms and to the Privacy Policy. If you do not agree, do not use the service. If we change the Terms materially, we will post the updated version here and, where you hold an account, may notify you by email; continued use after a change means you accept it.

2. What KaDo is

KaDo lets you compose a digital gift — a bouquet, a gift box, or a voucher — personalise its design and note, preview it, and send it as an animated reveal your recipient opens from a link on any modern device. Gifts you send are stored on our servers so the reveal link keeps working; a reveal link contains an unguessable token, and anyone who has the link can open the gift. We may modify, suspend, or discontinue parts of the service; if you have unused paid credits when we discontinue the service, we will refund them.

3. Accounts

Composing and previewing needs no account. Sending a gift uses a lightweight account keyed to your email address and verified by one-time codes. You are responsible for the accuracy of the email you use and for keeping access to that inbox; anyone who controls the inbox controls the account. You must be at least 16 to hold an account. We may suspend or close accounts that violate these Terms.

4. Credits, payments, and refunds

Your first send is free. After that, sends are paid for with credits bought in packs; one credit sends one gift. Prices are shown at purchase. Payments are processed by Stripe — we never see your full card details. Credits are tied to your account, don't expire, and can't be transferred or redeemed for cash. A credit is consumed when a gift is sent; it is not consumed by composing or previewing. If a technical failure on our side consumes a credit without producing a working gift link, contact us and we'll restore it. Statutory consumer rights (including EU withdrawal rights, to the extent they apply) remain unaffected.

5. Your content

The names, messages, and design choices you put in a gift are yours. You grant KaDo the licence needed to operate the service: to store, reproduce, transmit, and display that content to you and your recipient, and to render it through our reveal engine (including AI-assisted design generation). You are responsible for what you write. Don't send content that is unlawful, harassing, hateful, obscene, or that infringes someone's rights; don't put passwords, financial details, health information, or other sensitive data in a gift — anyone with the link can read it. We don't pre-screen gift content, but we may investigate reported misuse and disable gifts that violate these Terms.

6. Our content — the artwork and reveals

The KaDo name, site, code, interface, and all gift artwork — the flora catalogue, wrap and ribbon designs, animations, reveal choreography, and every generated composition — are provided as part of the service experience. Using the service does not grant permission to extract, redistribute, train on, or reuse them separately. That includes downloading or archiving the visual assets, reselling or republishing arrangements or reveal designs, using them in commercial work or datasets, using them to train machine-learning models, and removing or bypassing copyright or usage notices. Sharing your gift with its recipient through the service is exactly what the service is for — everything beyond that needs our written permission. Open-source components we use remain under their own licences.

7. Recipients

Recipients need no account. Opening a reveal link, replaying it, saving the gift to an inbox, and redeeming a voucher (where offered) are part of the service and subject to these Terms. Where a gift contains a merchant's voucher or product, the merchant — not KaDo — is responsible for honouring it.

8. Acceptable use

Don't attempt unauthorised access to the service or its data; don't scrape, bulk-download, or automate access beyond reasonable personal use; don't interfere with the service's operation, overload it, or probe it for vulnerabilities; don't reverse engineer it except where the law says we can't stop you; don't use it to spam, impersonate others, or target minors. We may suspend access for violations.

9. Disclaimers and liability

The service is provided "as is" and "as available", without warranties of any kind to the extent the law allows — including uninterrupted or error-free operation. To the extent permitted by law, KaDo is not liable for indirect, incidental, special, consequential, or punitive damages, and our total aggregate liability for claims relating to the service is limited to the amounts you paid us in the twelve months before the claim arose. Nothing in these Terms excludes liability that cannot be excluded by law, and consumers keep the protections of their local mandatory law.

10. General

These Terms are governed by applicable law without regard to conflict-of-law rules; mandatory consumer protections of your country of residence are preserved. If a dispute arises, contact us first — we'll try to resolve it in good faith. If any provision is unenforceable, the rest stands. You may not assign these Terms; we may assign them as part of a merger, acquisition, or sale of assets.

11. Contact

Questions, permissions, and legal notices: support@sendkado.app — mark legal notices "Legal Notice" in the subject line.